Despite our numerous attempts at recovering our approval to use Instagram API, which was suddenly revoked on June 7th, by contacting Instagram and submitting the app for their review, we were unable to acquire the usage approval for the API which is the basis to some of Fotogramme’s functions.
Because of this, we regret to report that we are unable to recover Fotogramme’s functions that are currently disabled.
It saddens us to announce our decision, which is that we will no longer be continuing Fotogramme service from now on.
As announced on June 7th, we had acquired the approval to use new API which was enforced on June 1st from Instagram after going through their review process in April, 2016. However, the approval was revoked abruptly and without notice, which was completely unexpected.
Since it was difficult to determine whether our service complied to Instagram’s abstract API usage terms, we had submitted requests for review in advance in order to ward off any likely problems (and we had been approved by them). But now that they’ve overturned their decision to let us use their API, there is nothing left for us to do.
It can be said that our only available option is to remake our application into an analytics application for corporate users that is likely to pass Instagram’s review. Yet we do not believe this is what the current Fotogramme users want.
We had been looking forward to delivering a new version to better serve our users with our version 3 announced on June 1st (and the following version 3.1) which took us more than half a year to develop. We sincerely apologize for the unfortunate outcome of the situation.
- App Store no longer carries the application.
- Add-ons are no longer available for purchase.
- Since we were unable to resolve the problem regarding Instagram API, we will no longer be updating Fotogramme (any application that causes repeated error notifications has not gone through Apple’s review.)
- Although some of the functions may work for now, they are likely to become unusable with future iOS updates (the app itself might not launch at all)
- We cannot conform to Instagram API’s future updates.
- For customers who have purchased add-ons within the past 90 days may use the below website, or go to iTunes – account – purchase history to file a claim for a refund.
We are deeply sorry for the unfortunate termination of updating our service which has been going on for around 5 years since its launch in 2011.
We express our sincere gratitude to all our users and Instagram fans.